All of our products are covered by a 12 month, unlimited mileage warranty unless otherwise specified. Not covered in the case of an injection pump / injector warranty are damage due to water, gasoline, or other contaminants in the fuel. Operating any injection pump on any fuel other than commercially available petroleum diesel including biodiesel and any homemade blends many result in jeopardizing the warranty if the damage is determined to have been caused by said alternate fuel. Please discuss this with us on an individual basis if you are thinking about an alternate fuel. All customers are highly advised to use Stanadyne performance formula diesel fuel additive!
We will not be responsible for loss of use, personal injury, or any incidental or consequential damage to an engine, or otherwise caused, or purported to be caused, by any product. All warranties cover parts only. Labor to replace a component is not covered. Also not covered is any damage caused through improper operation or installation. In no case shall our warranty liability be greater than the original purchase price of the part. The purchaser agrees that any legal action must be brought in the county of Newaygo, State of Michigan.
Returns and Refunds
Before returning any component, please email or call for instructions. All returns not due to an error on our part will be subject to a minimum 15% restocking fee. Original shipping costs are NOT refundable. Orders cancelled before shipment will be refunded less $1.00 to partially cover the costs charged by the card networks of processing original and refund transactions. Electronic parts will be refunded by replacement only. Only parts that were purchased in the last 30 days, that were not installed, and are in original undamaged packaging are eligible for return unless other arrangements are made. All returns must be accompanied by a copy of the original invoice or equivalent information in another format. We cannot magically divine who a part came from when it is received with no paperwork! We desire happy repeat customers and will provide prompt personal attention to resolve any rare difficulty that might occur.
We do our best to keep items in stock, and to ship within 24 hours, excluding weekends, holidays, and other extenuating circumstances. Please see shipping info page for more information. In the event that a shipping delay is expected longer than what is normally considered commercially acceptable, we may attempt to notify you and provide the option to cancel the order if desired. If an item is of extremely urgent nature, it is always a best practice to communicate with any merchant regarding the availability of the item and shipping time before placing the order, and also to communicate this within the order itself. Once an item is shipped, delivery time is out of our control.
We respect your right to privacy, and would not want anyone to sell or share our personal information with anyone, and therefore we will not sell or share your personal information without your express permission, outside of what is required in the normal processing of transactions.
We employ the use of secure servers (SSL), encryption technology (256bit capable), and other industry standard security procedures to transmit and process your payment information. We are AuthorizeNet and PayPal verified, and are PCI (Payment Card Industry) compliant. Our servers are hosted in an environment with world-class physical and electronic security systems and are tested regularly to prevent and mitigate vulnerabilities. You can shop on our website with the comfort of knowing your payment data is secure.
Credit Card Processing
This site (including www.cleaninjectors.com and www.FS2500Filter.com) is operated by Accurate Technical Services LLC. Charges on your credit card billing statement will appear as "Accurate Technical Services LLC Accurate Diesel.com / FS2500Filter." All amounts listed on this site are in US dollars.
By ordering from this site, you agree to all terms and conditions.
Our policy summary:
We believe in the golden rule and aim to provide a purchase experience that we ourselves would reasonably expect to enjoy. We desire life-long friends and customers and will conduct our business transactions in such a way as to achieve that result. Thank you for being a prospective customer.