Shipping FAQ's:

• How much does shipping cost?

  To determine exact shipping amount, please place the item(s) that you are interested in your shopping cart by clicking the "Add to Cart" button that appears at the bottom of each product page. Once the desired items have been placed in your cart, click the "Check out" button. Our website will calculate shipping cost to your location based on the combined weight of the items. Please note that placing items in your shopping cart does not obligate you to purchase them. You may easily use your browser's back button to go back and remove items from your cart or abandon you shopping cart at any time before making payment if you so desire.

• What shipping methods do you use?

  You will be given several different shipping options from which you may select during checkout. In the United States, we typically offer Priority mail and Express mail through the United States Postal Service, as well as UPS ground. Internationally, we offer first class mail, Priority mail, and Express mail. Other shipping services are also available. If you need to use a different shipping option that what is offered online (such as UPS Next day air) please drop us an e-mail, or give us a call.

• Where do you ship?

  In addition to shipping to the 50 United States of America, we also ship to Canada on a daily basis. We also ship to most European / Asian countries on a regular basis. Most orders from other countries are also accepted, but will be evaluated on a case by case basis. If you have questions, please e-mail us.

• How long will my items take to arrive?

  We do our best to keep items in stock, and to ship within 24 hours, excluding weekends, holidays, and other extenuating circumstances. In the event that a shipping delay is expected longer than what is normally considered commercially acceptable, we may attempt to notify you and provide the option to cancel the order if desired. If an item is of extremely urgent nature, it is always a best practice to communicate with any merchant the availability of the item and shipping time before placing the order, and also to communicate this within the order itself. Once an item is shipped, delivery time is out of our control, however, the following provides a reasonable expectation for time-in-transit: (If you require additional shipping options, please contact us.)

  • USA Only:
    • Priority Mail - Will almost always arrive in 2-3 days, with the great majority of parcels taking only two days in transit. However, Priority mail is not a guaranteed service, so there is no need for alarm if, in rare instances, a few extra days are required.
    • Express Mail - Guaranteed in no more than 2 days. In about 75 percent of cases, the parcel will arrive with only one day in transit.
    • UPS Ground - Time in transit ranges from 1 to 5 business days depending on your proximity to our Michigan warehouse.
  • International Orders:
    • First Class Mail - First class is an economy service and does not offer a guaranteed transit time. Average time based on our experiences is 10 days to 2 weeks. Significantly longer and shorter delivery times can be expected. We have seen items take a few days to over a month to arrive. First class is not a trackable service.
    • Priority mail - Average time in transit is 5 to 7 days. Please recognize that with ANY international service, customs clearance can delay the shipment. Priority mail International is not a trackable service.
    • Express mail - Average time in transit is 3 - 5 business days. Tracking is included. We recommend that you choose Express mail when placing an international order on our website.